Welcome to Support

Our support system is designed to connect you with a shipping expert as fast as possible. We maintain an international 24-hour multi-lingual staff that can assist you with any challanges.

Trade Tech delivers more than just a software; we also provide you with the leading experts in the shipping industry.  Our international implementation teams are able to train and assist customers in any problems that they may come across.

To contact someone at our headquarters or international offices, please choose from the options below:


Phone: +1.425.837.9000
Fax: +1.425.837.9008
Ticket: support.tradetech.net

Trade Tech, Inc
710 5th Ave NW #200
Issaquah, WA 98027 USA

Lyon, France
Trade Tech (France), Inc.

Phone: +
Fax: +
URL: https://support.tradetech.net

Trade Tech, Inc
84C rue d'Ypres
69004 Lyon, France

Taipei, Taiwan
Trade Tech (Taiwan), Inc.

Phone: +886.2.2627-7272 #24
Fax: +886.2.2627.4763
URL: https://support.tradetech.net

8F, No.477-1, Sec. 2, Tiding Blvd.
Nei Hu Technology Park
Taipei, Taiwan 11493

Hong Kong, Hong Kong
Trade Tech (Hong Kong), Inc.

Phone: +852.2543.5093 or +852.2542.4719
Fax: +852.2854.1976
URL: https://support.tradetech.net

Unit B2, 29/F, Grandion Plaza
932 Cheung Sha Wan Road, Lai Chi Kok, Kowloon      
Hong Kong

Shanghai, China
Trade Tech (Shanghai), Inc.

Phone: +86.21.6415.7268
Fax: +86.21.6415.7266
URL: https://support.tradetech.net

22A, Jiushi Renaissance Mansion
No. 918 HuaiHai Zhong Road
Shanghai, P.R. China 200020

Mumbai, India
Trade Tech (India), Inc.

Phone:+91-22-25338115 or +91-22-25338116
URL: https://support.tradetech.net

Mittal Towers, 17th Floor
B Wing, Nariman Pt.
Mumbai, India 400021

Tokyo, Japan
Trade Tech (Japan), Inc.

Phone: +81 3 6721 8058
URL: https://support.tradetech.net

Trade Tech (Japan), LLC
3rd floor, Tokyo Shiodome Building
1-2-20 Kaigan, Minato-ku, Tokyo
105-0022 Japan